Resume

Minh Tran

864.648.9008
minh@minh-tran.com
www.minh-tran.com

SUMMARY OF QUALIFICATIONS

  • 15 years of experience in Web design and development and over 10 years of experience in user-centered design, development and testing with a focus in usability, responsive and cross-browser, cross-platform design for Web and mobile
  • Excellent proficiency in HTML, XML, CSS, PHP, JavaScript, jQuery, front-end frameworks Bootstrap and Material UI
  • In-depth knowledge in Adobe CC (Photoshop, Illustrator, Experience, inDesign), inVision, Sketch and Zeplin for design and prototyping
  • Deep understanding for typography, Material Design, Human Interface Guidelines and Metro
  • Detail oriented, goal oriented and is a team player
  • Ability to work independently and effectively to meet deadlines
  • Extensive experience in brand standards and corporate identities

SELECTED WORK EXPERIENCE

Webmaster – March 2012 – Present
Houston  Methodist Hospital System, Houston, TX

  • Houston Methodist is ranked #1 hospital in Texas by U.S. News & World Report and FORTUNE’s “100 Best Companies to Work For” for 10 continuous years.
  • Standardize and execute the implementation of usability, UI/UX aspects of Houston Methodist’s Epic EHR deployment, a multi-hundred-million-dollar project and one of Houston Methodist’s largest investments to-date
  • Lead UI/UX Team to design, review and implement projects and establish UI Pattern Library
  • Incorporate new tools and technologies to improve team efficiency: Axure, Sketch, Adobe Experience, InVision, Zeplin, BrowserStack, Litmus, UserTesting and Tobii eye tracker
  • Design and develop user flows, wireframes, design comps, interaction and high fidelity prototypes to guide design and development based on requirements and usability research
  • Conduct user testing utilizing A/B testing, System Usability Scale, Morae and Tobii eye tracker
  • Identify market trends and technology insights to drive innovations that influent patient engagement technologies
  • Manage multiple facets of production process from concept development to final distribution of Web sites and applications for multiple projects at a time
  • Work closely with analysts, developers and usability researchers to include all design aspects of the product feature set within time requirements
  • Created and illustrated healthcare IT visions for Houston Methodist Healthcare Technologies that was introduced at the All IT Employees Meeting and Houston Methodist Board Meeting
  • Conduct industry research, vendor selection, technology requirements and implementation process in Houston Methodist Mobile Wayfinding System (iOS and Android) using GPS, Wifi triangulation and iBeacon technologies
  • Meet with IT CIO, Directors and Managers weekly and help lead the effort to increase usability for system-wide IT applications, resulting in a better overall user experience and improved productivity for patients, staff and doctors
  • Administered the design and implementation process of Houston Methodist Hospital Patient Portal, ensuring best practices around design, usability and ADA accessibility compliance
  • Notable Project Involvement: Houston Methodist mobile app, Find a Doctor, Houston Methodist MyChart Patient Portal, Mobile Indoor Navigation System (Android/Mac), MASS IT Alert system, Citrix Apps and Desktop Virtualization, WebEx Web Conferencing System, AllScripts Patient Portal, MS SharePoint 2013, HealthPost Online Scheduling System, SecureAuth access control, PeopleSoft employee portal.

 

Webmaster – February 2008 to March 2012
Eastern New Mexico University, Portales, NM

  • Perform day-to-day maintenance on the University Web site of over 8,000 pages and over 30 public sites and the Intranet
  • Lead ENMU Web Team in the development of the new single sign-on portal for university students, faculty and staff
  • Collaborate with graphic designers and outside vendors to integrate new and existing printed designs into Web publications
  • Provide quality assurance/control oversight for all University Web publications
  • Implement University standards for design, editorial guidelines, compatibility, security and ADA 508 compliance
  • Code Web applications using PHP, JavaScript, HTML, XML, mySQL and CSS
  • Conduct meetings with IT to ensure the latest technologies are implemented and to find ways to improve upon the efficiency and usability of the university Web infrastructure
  • Train department content managers to edit and maintain content for sections of the Web site
  • Meet and communicate with departments and individuals to effectively design web applications that fit specific requirements
  • Take photos of the campus, students, faculty and staff
  • Utilize social networks such as Facebook, Twitter and YouTube to promote admission and school spirits
  • Monitor and track Web traffic and marketing effectiveness

 Work Highlights:

  • Increased monthly website traffic by 82% (169,522 to 297,991 hits/month) from Oct. 2010-Oct. 2012
  • Increased new website visits (prospective students, visitors) by 34% from Oct. 2010-Oct. 2012
  • Increased overall Facebook likes by 155% from Oct. 2010-Oct. 2012
  • Worked with Google Maps team to implement indoor map to Google Maps, students and visitors can use Google Map online and mobile app to locate classrooms and offices on campus

 

Project Manager – 2007 to Present
Petaia Media Creative Design Studio, Dallas, TX

  • Lead the planning and implementation of projects
  • Analyze project requirements and present with appropriate solutions
  • In charge of equipment purchases from Apple, Dell, Cisco, HP and many other vendors to fulfill client’s orders
  • Coordinate with IT companies, programmers and graphic designers to develop applications, websites, video ads and marketing materials based on client requirements
  • Create templates of approved website layout using HTML, Drupal, WordPress, LightCMS, 3dCart and other content management systems
  • Provide technical support and conduct training and special development courses online and in person

 

Web Developer – 2009 to Present
KENW TV, Portales, NM

  • Redesigned the KENW homepage using Drupal Content Management System, conduct training for staff
  • Designed layout and implemented KENW PBS TV site that broadcasts TV programs online
  • Communicate and work with National PBS Team to implement new technologies for the TV station

 

Webmaster – 2006 to 2010
Texas Association of Student Special Services Programs, Commerce, TX

  • In charge of the Texas Association of Student Special Services Programs (TASSSP) homepage, serving over 200 colleges in Texas and their students

 

Webmaster Assistant – 2002 to 2004
Trinidad State Junior College, Trinidad, CO

  • Assisted the college Webmaster in the design of different Web pages for classes, clubs and organizations. Performed regular update and maintenance for various college websites

 

EDUCATION

B.S., Computer Science Major, Business Administration Minor – 2007
Texas A&M University – Commerce
GPA: 3.8 – Magna Cum Laude Honor

 

EXTRACURRICULAR ACTIVITIES

  • Certified US Department of Homeland Security ICS 401 Multiagency Coordination and ICS 402 ICS for Executives
  • Council for Advancement and Support of Education Award, 2009
  • Student Vice President- Student Government Association
  • President- Association for Computing Machinery (ACM)